This Privacy Policy outlines how Bamboo Breeze collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
Collecting Personal Information
When you visit our site, we automatically collect certain information about your device and interaction with our site. This includes information necessary to process your purchases. Here’s more detail on what we collect and why:
Device Information
- What is collected: Web browser version, IP address, time zone, cookie data, sites or products you view, search terms, and site interactions.
- Purpose: To accurately load the site for you and perform site usage analytics to improve our services.
- Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor, Shopify.
Order Information
- What is collected: Name, billing and shipping addresses, payment information (including credit card details and PayPal username), email address, and phone number.
- Purpose: To fulfill our contract with you, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and provide relevant product information or advertising.
- Source: Directly from you.
- Disclosure: Shared with Shopify and payment gateways.
Customer Support Information
- What is collected: Name and email address.
- Purpose: To provide customer support.
- Source: Directly from you.
Minors
We do not knowingly collect Personal Information from children under the age of consent. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@bamboobreeze.shop to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services as described above. For example, we use Shopify to power our online store—more on how Shopify uses your Personal Information can be found on their privacy page.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For instance, we use Google Analytics to understand customer usage of our site—more information on opting out of Google Analytics can be found online.
Using Personal Information
We use your Personal Information to provide our services, which includes processing payments, shipping your order, and updating you on new products and offers.
Lawful Basis for Processing
Under the GDPR, we process your Personal Information based on consent, contractual necessity, and legitimate business interests.
Retention of Personal Information
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
Your Rights
If you are a resident of the EEA, you have rights to access, correct, or delete your personal data under certain circumstances. Please contact us at info@bamboobreeze.shop if you wish to make such a request.
Changes to this Policy
We may update this policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or complaints, please email us at info@bamboobreeze.shop.
Bamboo Breeze,
128 City Road, London, United Kingdom, EC1V 2NX.